Shipping Policy

Shipping Policies We ship most orders in 1-4 business days. Some items require a longer ship-out time as noted.

We use UPS, USPS Canada Post and the United States Postal Service.

Free Shipping offer - Excludes heavy weight shipping and expedited services.

Cannot be combined with any other email, internet or catalog offer or promotion.

On occasion there may be unforeseen delays in shipping your order. We will notify you via email if we determine your order will not ship by the timeframe stated on each item's product page.

Standard Shipping: Most ground shipped packages are delivered within 4-7 business days from the day they are ordered. Expedited Shipping: We offer Next Day, 2 Day, and 3 Day shipping for many items.

Expedited shipping is not available for items shipped to PO Boxes or APO/FPO destinations. Military Shipping APO/FPO Shipping: Most items can be shipped to APO/FPO destinations.

Items are usually delivered to the US military post office within 7-10 business days after they ship. International Shipping: International and U.S. Territory shipping is available.

This includes Canada, Puerto Rico, and most destinations outside the United States.

If a product description indicates that an item has an additional shipping and handling cost, the total charge will be shown during the checkout process, after we collect and/or confirm your address information. International Orders For orders shipping out of the USA, accurate weights and shipping charges need to be determined.

Orders shipping International will ship by the lowest price carrier. does not cover any duties or taxes that may be encountered when orders enter the destination country Order prices CANNOT be altered to lower import costs for customer.

This creates problems with the Insurance of items and customs.

Please contact us prior to ordering if you prefer a specific shipper or expedited service for a rate. We try to ship the least expensive and fastest service for overseas orders, but some countries will take up to six weeks. Inspect Package We ask that you always inspect your package for damage before signing for the delivery.

If the package is damaged but the merchandise looks unaffected, note the damage on all delivery receipts before signing.

If the package is damaged to an extent the merchandise may be damaged, please refuse delivery and call our Customer Service department at 800-640-4859 Items that Require Additional Estimated Freight Charges Bike Lifts$75.00 Lift Gate$100.00 Complete Motors$125.00 Fairings$50.00 Frames$99.00 Rolling Chassis/Bike Kits$175.00 Wide Bike Ramps$50.00 Oversized Flat-Rate Shipping for 3-Day, 2-Day and Next Day UPS Deliveries in the Continental United States! Oversized Flat-rate shipping is for packages over 20 dimensional lbs. Oversized flat-rate includes gas tanks, fenders, handlebars, highway bars, exhaust, seats, tires, and wheels.

Need help? We're available at1-(307) 230-0826 - Email us orlive help
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